City teams on standby to help update prepaid electricity meters in Airport/Crossroads, Bishop Lavis, Delft, Elsies River and Gugulethu.
The software for all prepaid electricity meters in South Africa will expire in 2024.
Prepaid metering software must be updated or customers won't be able to recharge their meters with new tokens; and
will be left without power supply.
The City is following a phased approach.
Area by area is being earmarked for updating.
Customers in a specific area will receive two update codes with their purchase when their time comes.
If the City has not reached an area, and customers have not received the update codes with their electricity purchase, they are not yet due for the update.
Customers in the Airport/Crossroads, Bishop Lavis, Delft, Elsies River and Gugulethu areas are able to update their electricity meters from 1 July 2022 to 31 August 2022.
Please give us some time to reach your area and wait until you see the codes with your purchase.
Eligible customers will notice they are due for the update when they make a
purchase and see the update codes.
City teams will be on standby in these areas in July and August to assist customers if required.
Do it yourself
When making a purchase, customers will receive two 20-digit update codes along with their usual prepaid token.
Customers who do not live in the area that is currently earmarked for updating will not be eligible to update their meters yet and will not automatically receive update codes with their normal purchase until their time comes.
Update codes will be issued with purchases in areas across the metro in phases in accordance with the area schedule Read more: https://bit.ly/3xIkROf #CTNews
TAP IMAGE/S BELOW TO EXPAND
Swipe images left/right or click image to preview article.